Privacy Policy Overview

Protecting your personal information is our commitment

Introduction to Privacy Practices

At Mirelythora, your privacy is important to us. This policy describes how we collect, use, and protect your information when you visit or interact with our site.

We comply with personal data protection laws in Malaysia and take security measures to ensure your personal details remain confidential and safe.

What Data We Collect

We collect information you provide directly, as well as data about device use, preferences, and website interactions.

Information You Provide Directly

  • Personal details such as name, address, and email you enter when ordering
  • Order instructions, preferences, or delivery details you provide
  • Feedback, reviews, or messages you actively share
  • Support or inquiry details you send to customer service
  • Signup or account creation information on our platform

Information Collected Automatically

  • Device type and browser used to access our site
  • Visit timestamps and pages viewed while on our platform
  • IP address and general location based on access data
  • Cookies and tracking usage preferences for website improvement
  • Clickstream data for service usage analytics

How We Use Information

We use your information to process orders, improve services, respond to requests, and personalize your experience.

  • Order processing and support
  • Service improvement and bug fixes
  • Communication about offers and updates
  • Customer feedback and surveys
  • Legal or regulatory compliance
  • Website analytics and performance monitoring
  • Personalization based on your preferences

Your Rights: Your personal data will not be sold or shared without your consent, except as outlined in this policy. We safeguard your information to the best of our ability.

Data Sharing Practices

We may share information with vendors or service providers who help fulfil your orders or improve website function.

Service Providers

We engage reputable third-party service providers bound by confidentiality agreements to deliver services, process payments, or support our operations.

Legal Requirements

We may disclose data if required by law, regulation, or valid legal process.

Anonymous Analytics

Aggregated, anonymous statistics help us understand site usage trends.

Your Data Rights

You can request access, correction, deletion, or restriction of your data at any time by contacting our team.

  • Right to access your stored information records
  • Right to correct inaccurate or incomplete data
  • Right to request deletion of your personal data
  • Right to receive a copy in machine-readable format
  • Right to object to processing for specific uses
  • Right to restrict how your data is processed

For any questions or rights requests, contact us directly through the details provided on our site.

Data Security Commitment

We maintain safeguards to protect your data from unauthorized access, misuse, or disclosure, using both technical and organizational measures.

Technical Security Measures

  • Encryption for data transmitted over our platform
  • Firewall and intrusion detection systems
  • Routine vulnerability and threat assessments
  • Data access logging for accountability

Organizational Protections

  • Staff training on privacy and security best practices
  • Limited access to information by authorized personnel
  • Internal data management policies
  • Regular policy reviews and updates

Data Retention Policies

Personal data is kept only for as long as needed for business, legal, or support purposes, after which it is securely deleted.

  • Account details remain until you request removal
  • Customer preferences stored to improve service
  • Support and inquiry records for service continuity
  • Transaction records for required audits
  • Preferences for relevant communications

Specific retention periods depend on service purpose and applicable law.

International Data Transfers

Information may be processed outside Malaysia where data protection standards apply. We ensure required security for all transfers.

  • Service providers located overseas for platform hosting
  • Third-party analytics in different jurisdictions
  • Backup servers and storage facilities
  • Contractual safeguards for transferred data

Cookie Usage Statement

Cookies help personalize your experience and improve our site performance through analytics, preferences, and session data.

Types of Cookies We Use

  • Required for website access and functionality
  • Used for traffic and analytics monitoring
  • Remember your settings and preferences
  • Enable custom features during your visit

Manage your choices through browser settings or cookie tools on our site.

Policy Update Notices

Mirelythora may update this policy. Changes will be clearly posted, so review regularly to stay informed.

  • On-site message alerts
  • Email notifications when applicable
  • Change history in the policy
  • Updates listed at page top

Your continued use indicates acceptance of changes. Last reviewed January 11, 2026.

Contact for Privacy

Reach our team with privacy questions or requests using the details below.

Mirelythora

Regus - Kuala Lumpur KL Sentral, Level 8, Kuala Lumpur 50470 Malaysia

Phone: +6017-140 0072

Email: content@mirelythora.sbs

Policy last updated January 11, 2026.

Effective as of January 11, 2026.