Terms and Conditions for Floral Services
These terms govern your access to and use of Mirelythora’s website and florist services. By using our site, you agree to each section described below.
Last changed December 19, 2025
Acceptance of These Terms
Your use of our website and services constitutes agreement to these conditions. If you do not agree to any section, kindly discontinue use.
Definitions
These definitions clarify terms as used within this agreement for your understanding.
‘We’, ‘our’, or ‘us’ refer to Mirelythora and all associated owners, operators, and staff.
‘You’ or ‘user’ refers to anyone accessing our website, making orders, or interacting with our content or services.
‘Services’ covers ordering, customizing, and delivery of bouquets and all related floral offerings provided by Mirelythora.
‘Content’ includes all text, images, and materials found on our site.
Service Use Guidelines
Our services are meant for lawful personal or corporate gifting uses in Malaysia and not for resale or commercialization.
Eligibility
Our site and florist services are intended for individuals over the age of 18 or with parental consent.
Minors require adult approval.
Your Responsibilities
You are responsible for your account and the authenticity of any information submitted through our forms or site.
Prohibited Uses
Certain actions are not permitted when using our services or website.
Intellectual Property Rights
All website content, floral arrangement designs, and related materials remain the exclusive property of Mirelythora or its licensors. Nothing in these terms transfers ownership or rights to users, except as expressly authorized.
User Generated Content
You may submit reviews, feedback, or testimonials, but you must have the right to share this content on our platform.
Rights in User Content
By contributing content, you grant us permission to display, edit, and use it for service improvement and marketing.
Privacy Protection Commitment
Your personal data will be processed according to our Privacy Policy. For more details, refer to the full policy, which is updated regularly.
Privacy PolicyDisclaimer of Warranties
We provide our services as described, but do not guarantee results or full trouble-free use at all times.
Important Note
Results may vary depending on flower availability, season, and individual requests. Please review all order details before confirming.
Limitation of Liability
Mirelythora is not liable for consequential damages or losses unless required by applicable Malaysian law.
Indemnification
Users agree to indemnify Mirelythora against claims or losses arising from violation of these conditions or misuse of the services.
Resolution of Disputes
Any dispute related to services or terms should first be addressed by contacting us for an amicable resolution.
Arbitration
Unresolved disputes may be referred to independent arbitration in accordance with Malaysian law.
The results of arbitration are binding unless unlawful.
Online Dispute Resolution
Our customers may use a designated platform for online settlement of service-related disputes. Details available upon request.
Read our dispute processSeverability
If any part of these terms is declared invalid, the remaining sections remain in force.
Entire Agreement
These terms, with other posted policies, form the full agreement between you and Mirelythora regarding service use.
Applicable Law and Jurisdiction
All aspects are governed by the relevant laws of Malaysia and subject to local jurisdiction.
Termination
We reserve the right to suspend or terminate your account or service access if you violate any terms described here.
Modifications
These terms may change as our services evolve. Updated terms are available on our website for your review.
Contact and Notices
For any queries about these terms, you may reach our legal team as follows:
Email: content@mirelythora.sbs
Phone: +6017-140 0072
Address: Regus - Kuala Lumpur KL Sentral, Level 8, Kuala Lumpur 50470 Malaysia
Effective Date: 19 December 2025
Version: 3